The IT Governance and Quality Assurance Lead will ensure the appropriate and robust governance polices, processes and controls are developed, kept up to date and adhered to.
Support alignment between divisional and global strategies, regulations and standards through strong collaboration and partnership with the technology and business teams.
Lead the definition of policies, processes, strategies, standards, and guidelines using best practice frameworks, whilst reviewing current approaches and suggesting improvements.
Develop, maintain, and present Enterprise Architecture and IT strategy roadmaps.
Develop, maintain, and present IT procurement plans and third party vendors’ contracting strategies.
Required qualifications
Degree in Computer Science, Information Technology, or related fields.
At least 8 years of relevant experience.
Certified in COBIT, ITIL or TOGAF.
Experience
Expert working knowledge of COBIT / TOGAF.
Enterprise IT Governance including knowledge of IT risk management and controls.
Strong problem-solving skills; comfortable tackling complex problems and breaking these down into manageable pieces.
Strong power point presentation creation and design.
Superior communication, facilitation, and consensus-building skills.
Conceptual and practical thinking and implementation skills.
Process design and analysis skills.
Research, analysis, and judgment skills.
Leadership skills.
Lead and manage the establishment of a strategic, operational, and technical decision-making process required to ensure that IT services are aligned to the organization’s priorities and risk appetite.
Develop an IT Governance strategy and support with the department’s overall strategy development and maintenance.
Function as the single point of IT contact for key elements such as enterprise IT policy governance, enterprise IT strategy, IT internal and external audits, and IT risk acceptance.
Develop and maintain policies, standards, and guidelines to ensure that a consistent framework such as COBIT/TOGAF is applied across the organization.
Develop and implement processes to assess and/or monitor the effectiveness of IT procedures to ensure adherence to standards and policies as appropriate.
Create and share reports with IT management, identifying IT process bottlenecks and suggesting options and recommendations.
Review and enhance the current process designs and discuss recommendations with teams.
Support in designing an IT operating model to consider outsourcing and insourcing models.
Plan and manage the execution of IT procurement, disaster recovery drills and IT SLAs and services continuity, and frameworks implementation and certification processes, such as ITSM, Uptime, and ISO.
Ensure visibility, escalation, and management of IT risks inherent in the delivery of technology services.
Maintain and monitor key performance and key risk indicators and escalate breaches in triggers or limits.
Report on risks and apply recommendations for corrective and preventative action, whilst identifying opportunities to reduce risks.
Governance of the operational estate, ensuring appropriate change controls, IT Service Management processes and security controls are followed.
Responsible for procedure governance and oversight.
Execute and mature the IT Governance program in line with heightened standards and mandates.
Through analysis, advise on performance against established risk tolerance and performance objectives.
Conduct gap analysis on new and emerging guidance and lead the IT organization in adoption.
Work collaboratively with other corporate oversight functions to identify and implement consistent and effective approaches to risk governance and control-based activities.
Maintain strong and effective working relationships with all areas of Risk Management.
Maintain and update the Enterprise Architecture for the center.
Contribute to the development and delivery of IT strategies and architecture roadmaps.
Support the development of the Enterprise Architecture standards, policies, and guidelines to meet regulatory requirements.
Build the long-term strategic roadmap for all IT systems architecture.
Recommend and use an Enterprise Architecture tool to implement within the organization, so the models, diagrams and other key information is captured, consistent, shared and kept updated by all teams.
