• Auto req ID 296BR

Job Description

  • The IT Governance and Quality Assurance Lead will ensure the appropriate and robust governance polices, processes and controls are developed, kept up to date and adhered to.
  • Support alignment between divisional and global strategies, regulations and standards through strong collaboration and partnership with the technology and business teams.
  • Lead the definition of policies, processes, strategies, standards, and guidelines using best practice frameworks, whilst reviewing current approaches and suggesting improvements.
  • Develop, maintain, and present Enterprise Architecture and IT strategy roadmaps.
  • Develop, maintain, and present IT procurement plans and third party vendors’ contracting strategies.

Required qualifications

  • Degree in Computer Science, Information Technology, or related fields.
  • At least 8 years of relevant experience.
  • Certified in COBIT, ITIL or TOGAF.


  • Expert working knowledge of COBIT / TOGAF.
  • Enterprise IT Governance including knowledge of IT risk management and controls.
  • Strong problem-solving skills; comfortable tackling complex problems and breaking these down into manageable pieces.
  • Strong power point presentation creation and design.
  • Superior communication, facilitation, and consensus-building skills.
  • Conceptual and practical thinking and implementation skills.
  • Process design and analysis skills.
  • Research, analysis, and judgment skills.
  • Leadership skills.
  • Lead and manage the establishment of a strategic, operational, and technical decision-making process required to ensure that IT services are aligned to the organization’s priorities and risk appetite.
  • Develop an IT Governance strategy and support with the department’s overall strategy development and maintenance.
  • Function as the single point of IT contact for key elements such as enterprise IT policy governance, enterprise IT strategy, IT internal and external audits, and IT risk acceptance.
  • Develop and maintain policies, standards, and guidelines to ensure that a consistent framework such as COBIT/TOGAF is applied across the organization.
  • Develop and implement processes to assess and/or monitor the effectiveness of IT procedures to ensure adherence to standards and policies as appropriate.
  • Create and share reports with IT management, identifying IT process bottlenecks and suggesting options and recommendations.
  • Review and enhance the current process designs and discuss recommendations with teams.
  • Support in designing an IT operating model to consider outsourcing and insourcing models.
  • Plan and manage the execution of IT procurement, disaster recovery drills and IT SLAs and services continuity, and frameworks implementation and certification processes, such as ITSM, Uptime, and ISO.
  • Ensure visibility, escalation, and management of IT risks inherent in the delivery of technology services.
  • Maintain and monitor key performance and key risk indicators and escalate breaches in triggers or limits.
  • Report on risks and apply recommendations for corrective and preventative action, whilst identifying opportunities to reduce risks.
  • Governance of the operational estate, ensuring appropriate change controls, IT Service Management processes and security controls are followed.
  • Responsible for procedure governance and oversight.
  • Execute and mature the IT Governance program in line with heightened standards and mandates.
  • Through analysis, advise on performance against established risk tolerance and performance objectives.
  • Conduct gap analysis on new and emerging guidance and lead the IT organization in adoption.
  • Work collaboratively with other corporate oversight functions to identify and implement consistent and effective approaches to risk governance and control-based activities.
  • Maintain strong and effective working relationships with all areas of Risk Management.
  • Maintain and update the Enterprise Architecture for the center.
  • Contribute to the development and delivery of IT strategies and architecture roadmaps.
  • Support the development of the Enterprise Architecture standards, policies, and guidelines to meet regulatory requirements.
  • Build the long-term strategic roadmap for all IT systems architecture.
  • Recommend and use an Enterprise Architecture tool to implement within the organization, so the models, diagrams and other key information is captured, consistent, shared and kept updated by all teams.

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